Orange and Rockland Customer Support


 

Quickly get a hold of the right department at Orange and Rockland using the contact information below.

Customer Assistance Service Line
Speak with a Customer Service Representative by phone
Toll Free Number: 1-877-434-4100 (listen for options)
Monday - Friday, except holidays
8:00 a.m. - 7:00 p.m.

Language Translation Service
Speak with a Customer Service Representative through an interpreter
Toll Free Number: 1-877-434-4100, then "0". (We'll put you on hold while we establish a three-way call.)
Monday - Friday, except holidays
8:00 a.m. - 7:00 p.m.

Teletypewriter (TTY)
Communicate with a Customer Service Representative through a teletypewriter (TTY)
Call 711
Monday - Friday, except holidays
8:00 a.m. - 7:00 p.m.

Walk-In Business Hours
Speak with a Customer Service Representative face-to-face
Spring Valley Operations Center
390 W. Route 59
Spring Valley, NY
Monday - Friday, except holidays
8:00 a.m. - 4:30 p.m.

Blooming Grove Operations Center
500 Route 208
Monroe, NY

Port Jervis Business Office
15 Jersey Avenue
Port Jervis, NY

Westfall Business Office
105 Schneider Lane
Milford, PA

Postal Delivery
Correspondence or documentation to support a request may be mailed to our Spring Valley location
Orange & Rockland
390 W. Route 59
Spring Valley, NY 10977

O&R's headquarters is located at One Blue Hill Plaza, Pearl River, NY 10965.

Orange and Rockland Electric Info