Central Hudson Customer Support


 

Quickly get a hold of the right department at Central Hudson using the contact information below.

Billing inquiries, account connection or disconnection, payment arrangements, information about our products and services, and language interpreter service.

Call Center hours: Mon.-Fri., 8 a.m. - 6 p.m.; Sat., 9 a.m. - 1 p.m.
Phone: (845) 452-2700 or (800) 527-2714
Call Center fax: (845) 486-5658

Speech or Hearing Impaired
TDD/TTY
Phone: (800) 635-6315

Correspondence Our Mailing Address:
Central Hudson Gas & Electric Corp.
284 South Avenue
Poughkeepsie, NY 12601

You may send correspondence for any of Central Hudson's employees to the address above and it will reach them, even if their principal work location is at one of their other offices:
7964 Route 9W, Catskill, NY 12414
25 Central Hudson Way, Fishkill, NY 12524

2001 Rt. 9W, Lake Katrine, NY 12449
610 Little Britain Road, New Windsor, NY 12553

The general phone number to reach anyone in their administrative offices is (845) 452-2000. Your phone calls will be routed to the proper individuals, regardless of their work location. Calls about your electric and natural gas service (including billing questions, reporting an outage, to connect or disconnect service, etc.) should be placed to our Customer Call Center's automated telephone service at (845) 452-2700 or (800) 527-2714.

If, after talking with a Customer Service Representative in their Call Center, you feel your problem hasn't been resolved, you may ask to speak with a supervisor, or call Alana Daly Mikhalevsky, Operating Supervisor Community Relations & Consumer Outreach, (845) 486-5636.

If you are still not satisfied, further assistance is available through their Customer Assistance Referral Program. They encourage you to contact:

Credit & Collections
Eileen Lomoriello, Operating Supervisor - Credit & Collections,
Phone: (845) 486-5283
E-mail: elomoriello1@cenhud.com

Call Center
Anthony Hannah, Operating Supervisor - Call Center
Phone: (845) 486-5410
E-mail: ahannah1@cenhud.com

Customer Account Services
Linda M. Harrison, Manager - Customer Account Services
Phone : (845) 486-5623
E-mail: lharrison1@cenhud.com

Central Hudson Electric Info