Reliant

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The Better Business Bureau's (BBB) mission is to be the leader in advancing marketplace trust. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

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Industry rating by state derived from objective public data sources. The average number of lightning bolts for all sources where data is available. For instance, if a supplier has a BBB lightning bolt rating of 4, an Illinois lightning bolt rating of 2, a Texas lightning bolt rating of 3, and no rating in New York's rating system, it's overall lightning bolt rating is 3 [(4 + 2 + 3) / 3].

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Reliant Energy

Reviewed April 26, 2012

 

I have been a customer of Reliant for over 4 years. They have never given me any trouble, and service has been consistent. They recently installed smart meters at my home. Short power outages sometimes occur at my house, but these events usually occur during storms. During Hurricane Ike, the power was out for a week. Apparently me area was a low priority area for restoring power.

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