Reliant

 

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COMPANY INFO
  • Type: Public (NYSE:NRG)
  • Founded:
  • Headquartered: Houston, TX
  • Parent Company:
  • Status:
  •  

    Reliant Energy provides electricity and energy services to more than 1.5 million retail customers — including homes, small and large businesses, manufacturing facilities, government entities and institutions across Texas. As part of NRG Energy, they are backed by one of the nation's largest power producers. NRG owns and operates more than 24,000 megawatts of generation capacity, including more than 11,000 megawatts of capacity in Texas.

    Rely on Reliant to:

  • Offer a range of electricity plans to fit the varied lifestyles of their customers
  • Empower their customers to better manage their electricity usage and cost with innovative plans, products and services
  • Lead the nation in bringing innovative, smart energy solutions to customers
  • Deliver best-in class customer service and support
  • Provide 48 million MWh of power annually to retail customers in the U.S.
  • Supply competitive pricing to more than 63.000 U.S. businesses — as the largest Commercial & Industrial retail electricity provider in Texas
  • Commit to the communities we serve by donating 13,000 man hours
  • and over $2.5M annually to local charities and social agencies

    Their core values provide a framework for all strategies, decisions and behavior. These values are the standards by which they STRIVE to conduct their daily business, work with one another and interact with their communities. And offer best-in-class customer service to their customers every day.

    Safety

    Safety always comes first. They embrace safety with an ultimate goal of zero injuries and a focus on preventative safety practices.

    Teamwork

    In their complex business, it is essential that they work as a team, harnessing the power of their combined skills, outlooks and efforts to address business opportunities and solve problems.

    Respect

    They listen closely to one another and treat each other with respect. They create value for every customer. They respect our local communities and strive to be a good neighbor. They respect the environment and work continuously to improve it.

    Integrity

    They say what They mean and they honor their word. Integrity is central to their open and honest communications with colleagues, investors, regulators, customers and the communities in which they do business.

    Value

    As individuals, as teams and as a company, their goal is always to create value. The company’s capital resources, their physical assets and their professional expertise must be applied in the manner that creates maximum value.

    Exemplary Leadership

    Regardless of their positions within the company, they all view themselves as leaders. They exercise leadership by developing well-thought-out plans, effectively communicating to all who would be affected and then acting decisively to implement them.

    History

    Reliant can trace its roots to the company that brought electricity to Houston for the very first time.

    The Light Company

    As you might imagine, things were simpler back then. There were no electricity meters, so service was provided on a flat rate. For $3 per month, customers would receive an all-night light. But despite this modest beginning, the wheels of progress were turning. And in the decades to come, electricity and the men and women of The Light Company, as it was known in those days, would play a vital role in bringing the city of Houston into the 20th Century. Like today, it was all done through an unwavering commitment to service, innovation and community.

    Embracing Change

    Over the course of the next century, not only did electricity provide residential lighting to the city of Houston, it powered the city’s economic development, helped make NASA’s first space walk possible and established the city’s preeminent role in the space program.

    As the new millennium approached, change was in the air. Competition had revolutionized the telecommunication and airline industries, traditionally dominated by a few major players, and the electric utility industry in Texas was next.

    This transformation of the electricity industry into a competitive marketplace resulted in a better system for customers, with a new emphasis on consumer choice and, as always, service.

    Their Commitment Continues

    Today, as part of NRG Energy, Reliant is even stronger. NRG’s commitment to sustainability, renewable energy, innovation, and community involvement uniquely positions us to create value for our customers, employees and shareholders while enhancing our commitment to preserving the environment.

    So, as Reliant has done since competition began, together, they will continue to provide their customers the highest level of service and constantly seek innovative solutions that will improve our lives and our world, and give them a competitive advantage. And they will stay committed to the communities and the people they serve by always keeping their best interests in mind. After all, they are why they do what they do.

    Reliant Energy is owned by NRG, a Fortune 300 company. NRG is at the forefront of changing how people think about and use energy. Whether as the largest solar power developer in the country, by building the nation’s first privately funded electric vehicle charging infrastructure or by giving customers the latest smart energy solutions to better manage their energy use, NRG is a pioneer in developing cleaner and smarter energy choices for our customers.

    NRG Energy is publicly traded on the New York Stock Exchange (NYSE) under the symbol “NRG”.

    Facts at a Glance:

  • 2011 Revenues: $9.079 billion
  • Assets: $7.597 billion
  • Employees: approximately 5,000
  • Reliant Energy provides electricity and energy services to more than 1.5 million retail customers — including homes, small and large businesses, manufacturing facilities, government entities and institutions across Texas. As part of NRG Energy, they are backed by one of the nation's largest power producers. NRG owns and operates more than 24,000 megawatts of generation capacity, including more than 11,000 megawatts of capacity in Texas.

    Rely on Reliant to:

  • Offer a range of electricity plans to fit the varied lifestyles of their customers
  • Empower their customers to better manage their electricity usage and cost with innovative plans, products and services
  • Lead the nation in bringing innovative, smart energy solutions to customers
  • Deliver best-in class customer service and support
  • Provide 48 million MWh of power annually to retail customers in the U.S.
  • Supply competitive pricing to more than 63.000 U.S. businesses — as the largest Commercial & Industrial retail electricity provider in Texas
  • Commit to the communities we serve by donating 13,000 man hours
  • and over $2.5M annually to local charities and social agencies

    Their core values provide a framework for all strategies, decisions and behavior. These values are the standards by which they STRIVE to conduct their daily business, work with one another and interact with their communities. And offer best-in-class customer service to their customers every day.

    Safety

    Safety always comes first. They embrace safety with an ultimate goal of zero injuries and a focus on preventative safety practices.

    Teamwork

    In their complex business, it is essential that they work as a team, harnessing the power of their combined skills, outlooks and efforts to address business opportunities and solve problems.

    Respect

    They listen closely to one another and treat each other with respect. They create value for every customer. They respect our local communities and strive to be a good neighbor. They respect the environment and work continuously to improve it.

    Integrity

    They say what They mean and they honor their word. Integrity is central to their open and honest communications with colleagues, investors, regulators, customers and the communities in which they do business.

    Value

    As individuals, as teams and as a company, their goal is always to create value. The company’s capital resources, their physical assets and their professional expertise must be applied in the manner that creates maximum value.

    Exemplary Leadership

    Regardless of their positions within the company, they all view themselves as leaders. They exercise leadership by developing well-thought-out plans, effectively communicating to all who would be affected and then acting decisively to implement them.

    History

    Reliant can trace its roots to the company that brought electricity to Houston for the very first time.

    The Light Company

    As you might imagine, things were simpler back then. There were no electricity meters, so service was provided on a flat rate. For $3 per month, customers would receive an all-night light. But despite this modest beginning, the wheels of progress were turning. And in the decades to come, electricity and the men and women of The Light Company, as it was known in those days, would play a vital role in bringing the city of Houston into the 20th Century. Like today, it was all done through an unwavering commitment to service, innovation and community.

    Embracing Change

    Over the course of the next century, not only did electricity provide residential lighting to the city of Houston, it powered the city’s economic development, helped make NASA’s first space walk possible and established the city’s preeminent role in the space program.

    As the new millennium approached, change was in the air. Competition had revolutionized the telecommunication and airline industries, traditionally dominated by a few major players, and the electric utility industry in Texas was next.

    This transformation of the electricity industry into a competitive marketplace resulted in a better system for customers, with a new emphasis on consumer choice and, as always, service.

    Their Commitment Continues

    Today, as part of NRG Energy, Reliant is even stronger. NRG’s commitment to sustainability, renewable energy, innovation, and community involvement uniquely positions us to create value for our customers, employees and shareholders while enhancing our commitment to preserving the environment.

    So, as Reliant has done since competition began, together, they will continue to provide their customers the highest level of service and constantly seek innovative solutions that will improve our lives and our world, and give them a competitive advantage. And they will stay committed to the communities and the people they serve by always keeping their best interests in mind. After all, they are why they do what they do.

    Reliant Energy is owned by NRG, a Fortune 300 company. NRG is at the forefront of changing how people think about and use energy. Whether as the largest solar power developer in the country, by building the nation’s first privately funded electric vehicle charging infrastructure or by giving customers the latest smart energy solutions to better manage their energy use, NRG is a pioneer in developing cleaner and smarter energy choices for our customers.

    NRG Energy is publicly traded on the New York Stock Exchange (NYSE) under the symbol “NRG”.

    Facts at a Glance:

  • 2011 Revenues: $9.079 billion
  • Assets: $7.597 billion
  • Employees: approximately 5,000
  •  

    Markets Served

    • Texas
    • Connecticut
    • Delaware
    • Washington D.C.
    • Illinois
    • Maryland
    • Massachusetts
    • New Jersey
    • New York
    • Ohio
    • Pennsylvania