Entergy

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The Better Business Bureau's (BBB) mission is to be the leader in advancing marketplace trust. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

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Power2Switch Industry Review

 

Industry rating by state derived from objective public data sources. The average number of lightning bolts for all sources where data is available. For instance, if a supplier has a BBB lightning bolt rating of 4, an Illinois lightning bolt rating of 2, a Texas lightning bolt rating of 3, and no rating in New York's rating system, it's overall lightning bolt rating is 3 [(4 + 2 + 3) / 3].

 

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Meh with a dash of so/so.

Reviewed May 6, 2012

 

I've been with these guys since I moved into my new place, but it's only been a few months. Rates are decent, and honestly, I've no major complaints. The minor issues I've had with them are things like them charging extra (a buck or two, I think,) for wanting to pay my bill over the phone or online and requiring a huge deposit. Although, that might've been due to it being my first apartment... *shrug* Oh, and their 800 number is completely automated, which is something of which I've never been a fan. Even the service you get directed to pay by phone is automated. Like I said, minor things. Overall? 4/10 Might use them again, but probably wouldn't.

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