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Duped by Energy Plus
Reviewed July 14, 2013
Like everyone else, I got lured by Starwood points and the promise of cheaper rates. I got cheaper rates for about two months, they went up, I complained and then they lowered the rates, than they went back up. My rates are about 18% higher than PSEG. Its a total scam.
Reviewed Feb. 24, 2013
We signed on with Energy Plus lured by the AA miles. The first month we received lower rates after that prices doubled and tripled. When my husband called them to complain , they lied and told him that he had chosen windmill energy in error and they would correct. They never did, we have not lost over $2,000 .00 . I am considering a class action law suit, I checked BBB and consumer affairs, there are a lot oaf people that have been scammed by Eneregy Plus.
Another classic bait and switch!
Reviewed Dec. 28, 2012
Became an Energy Plus customer after receiving an offer in the mail to receive Starwood Preferred Guest program points as an Energy Plus customer. In addition to the SPG program points, I was enticed to start service with a low rate (under 6 cents per kWh) and within 3-4 billing cycles, the rate increased to more than 9 cents per kWh. I'm now switching to a 12 month contract with a company that's offering a fixed rate through October, 2013. Their early termination fee is the lowest I've seen for a contract plan - $25. I've wanted to avoid a contract and having the possibility of an ETF but it seems a worthwhile venture given that the providers without a contract ended up billing me at almost double the initial rate. I left Energy Plus and chose North American Power as my supplier - they ended up doing the same thing with their per kWh pricing and I didn't even receive the benefit of getting hotel points, just a high electric bill!
Reviewed Aug. 15, 2012
I learned the "Plus" in Energy Plus stands for a plus sized electric bill. I was originally reeled into this supplier for Marriott rewards points. 100 points a month is definitely not worth double the price of my electric bill. I'm currently being charged 9.9 cents per kWh, and power2switch just got me a 24 month rate down to 5.7 cents per kWh. I'm not even going to look at how much extra $ this amounted too per year, but should see a significantly lower power bill from here on out once I leave Energy Plus.